Privacy policy

Introduction

Welcome to Tocoway, the forefront innovator in AI-driven sales solutions. Our mission is to transform the sales landscape by leveraging the power of artificial intelligence, making sales processes more efficient, cost-effective, and impactful. This privacy policy is designed to inform you about how we collect, use, and safeguard the personal information obtained from publicly available sources to facilitate unparalleled sales solutions for our clients worldwide.

Your privacy is of paramount importance to us, and we are committed to protecting the personal information we process in alignment with global data protection regulations. This policy applies to all information collected through Tocoway.com and any associated services.

What Does This Policy Cover?

This Privacy Policy applies to Tocoway ("us", "we", or "our"), operates the websites https://www.tocoway.com/ and https://www.app.tocoway.com/. It covers our collection, use, and disclosure of information about you through our platform and associated services.

We value your privacy and the security of your data and we want to be transparent about the collection, use, and sharing of information about you. This Privacy Policy applies to your use of the services we make available (“Services”) and our website (www.tocoway.com). It also covers your interactions with us through other means such as customer service, discussions or contracting one of our professional services, direct conversations, and events.

Please do not access or use the Services or website if you do not agree with the terms of this Privacy Policy.

We have produced this Privacy Policy to communicate and explain how we process personally identifiable information that we collect about you when you use the Services and interact with us, covering:

  • How We Collect Information About You: We collect information directly from publicly available sources such as social media profiles and other third-party services like Apollo and LinkedIn Sales Navigator. This includes names, email addresses, phone numbers, job titles, and account names in messengers.
  • How We Use the Information We Collect: The collected information is utilized to engage potential customers, facilitate outbound outreach through messaging platforms, schedule meetings, and close deals. This enhances the sales pipeline and effectiveness for our clients.
  • How We Control Your Information: Users have the right to request the deletion of their personal information from our database. Such requests can be made directly to us and will be honored in line with applicable data protection laws.
  • How We Store and Secure Your Information: We employ strict access control measures to ensure that personal information is securely managed. Data is provided only to the intended end customer via email or through direct integration into the company's CRM system.
  • How Your Information is Shared: Personal information is strictly shared with the intended end customer, ensuring it is handled securely and responsibly. We do not sell, trade, or rent personal data to third parties.
  • How We Transfer Your Information to Other Countries: Given our global operation, data may be processed in any country where we operate. However, we commit to collecting only publicly accessible information that respects the privacy rights of individuals across different jurisdictions.
  • Additional Information We Think Might Be Useful to You: We retain collected information for 1 year after our work with the respective customer has concluded, after which it is securely deleted or anonymized.

For any questions or concerns regarding your privacy and the protection of your data at Tocoway, please reach out to us at hello@tocoway.com.

Information We Collect

At Tocoway, we specialize in harnessing publicly available data to drive sales excellence. Here's an overview of the personal information we collect:

  1. Names: To personalize the sales outreach and communication.
  2. Email Addresses: For direct communication and outreach efforts.
  3. Phone Numbers: To facilitate targeted outreach and engagement.
  4. Job Titles: To understand the professional context and tailor our approach.
  5. Account Names in Messengers: For effective and direct communication on platforms like WhatsApp or Telegram.

This information is meticulously sourced from open resources, such as LinkedIn, social media platforms, and other third-party services like Apollo and LinkedIn Sales Navigator. We utilize this information to empower our AI sales bots, ensuring they can efficiently engage potential customers, schedule meetings, and close deals, thereby significantly enhancing the sales pipeline for our clients.

Use of Your Information

We use the collected information for various purposes:

  • To provide and personalize our services.
  • To identify and engage potential customers based on our client's Ideal Customer Profile.
  • To facilitate outbound outreach through messaging platforms such as WhatsApp or Telegram.
  • To schedule meetings and guide prospects through to closing, optimizing each step for conversion.
Data Sharing

Personal information is strictly shared with the intended end customer by their email address or directly integrated into the company's CRM system, ensuring data is handled securely and responsibly.

Data Retention

We retain the collected information for 1 year after our work with the respective customer has concluded. After this period, the information is securely deleted or anonymized.

User Rights

Users have the right to request the deletion of their personal information from our database. Such requests can be made by contacting us directly.

International Data Transfer

Given our global operation, our AI bots are capable of processing information for users worldwide. However, we commit to collecting only publicly accessible information that respects the privacy rights of individuals across different jurisdictions.

Security Measures

We take data security seriously but cannot guarantee absolute security, especially during data transmission and storage. We employ various measures to protect your data from unauthorized access and disclosure​​. To protect the personal information we handle, Tocoway.com employs strict access controls. Personal data is provided only to the end customer via email or through direct integration into the company's CRM system, ensuring that data is securely managed and accessed.

Additional Information
  • Changes to Privacy Policy: We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
  • Contact Us: For any questions about this Privacy Policy, please contact us at hello@tocoway.com

Effective date: April 01, 2024